Privacy policy

Toys and Garden, located at Kruisboog 32, 3905TG Veenendaal, Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:
https://www.toysandgarden.com
Kruisboog 32, 3905TG Veenendaal, Netherlands
+31 (0)318-237697

Personal data we process
Toys and Garden processes your personal data because you use our services and/or because you have provided this data to us. Below is an overview of the personal data we process:

First and last name
Date of birth
Place of birth
Address details
Phone number
Email address
IP address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence or by phone
Location data
Data about your activities on our website
Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
Internet browser and device type
Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in the online activities of their children, to prevent data about children from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at [email protected], and we will delete this information.

For what purpose and on what basis we process personal data
Toys and Garden processes your personal data for the following purposes:

To handle your order
To process your payment
To send our newsletter and/or advertising folder, if you have signed up for it
To be able to call or email you if necessary to carry out our services
To inform you about changes to our services and products
To offer you the opportunity to create an account
To deliver goods and services to you
To analyze your behavior on the website to improve the website and tailor the range of products and services to your preferences
To track your browsing behavior across various websites to tailor our products and services to your needs
To process personal data if we are legally obliged to do so, such as data we need for our tax return
To offer personalized advertisements by third parties.

Automated decision making
Toys and Garden does not make decisions based on automated processing that can have significant consequences for individuals. These are decisions made by computer programs or systems, without a human being (for example, a Toys and Garden employee) being involved.

How long we store personal data
Toys and Garden does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected or otherwise for a maximum of 2 years. If you unsubscribe from emails, you will be placed on an unsubscribe list and will no longer be emailed. If you are a customer, the invoices with your data will be treated with a retention period according to legal obligations. The above retention period applies unless there are legal obligations for us to keep the data longer and/or keep it available.

Sharing with others
Toys and Garden does not sell your data to third parties. Your data will only be provided to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. Toys and Garden remains responsible for these processes.

Cookies, or similar techniques, we use
Toys and Garden uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Toys and Garden uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimize it. Additionally, we place cookies that track your browsing behavior so we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. Additionally, you can also delete all information previously saved through your browser settings.

View, modify, or delete data
You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Toys and Garden and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to [email protected]. To ensure that the request for access is made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (Machine Readable Zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we secure personal data
Toys and Garden takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via [email protected]