Payment

Do you have questions about payments? Below you can read everything about payments or refunds. Can't find your question? Then contact customer service: [email protected] or call +31 (0)318 - 237697 from Monday to Friday between 8:30 AM and 5:00 PM.

Payment options

iDeal
Bank transfer
Bancontact
PayPal
Google Wallet
Apple Pay
Klarna
Visa Mastercard
SOFORT
Giropay
Carte Bleue

Invoice lost
The invoice is automatically sent to your email address.
Did you create an account? You can find the invoice in your account under “Orders”.

If you no longer have the invoice, please send an email to customer service [email protected], including the order number and/or your address details so we can locate the order in our system. We will send the invoice to you by email as soon as possible.

Payment failed
If a payment has failed, there can be several reasons. Contact customer service: [email protected] or call +31 (0)318 - 237697 from Monday to Friday between 8:30 AM and 5:00 PM. We are happy to help you further.

Do you no longer want to receive the order or have you already placed a new order? Let customer service know: [email protected] or call +31 (0)318 - 237697 from Monday to Friday between 8:30 AM and 5:00 PM.

Prices including VAT
All listed prices include VAT at the UK rate (20%). VAT is always specified on our invoices.